What if you could get personalized admin support from an expert with just a quick email and a half-hour conversation?

I’ll give you the help you need to take the pressure off.

We’ll meet over zoom, one-on-one, to suss out which admin tasks or projects you’re struggling with and why. Then you’ll get a customized support plan that’s specific to your brain, your personality, and your business.

Whether it’s working together for 3 hrs or 3 months, you’ll have exactly the help you need.

Your very own admin go-to.

Maybe you want to start delegating to someone you trust, or maybe you want to do the work yourself in less time — maybe you want a little of both.

My clients are makers, artists, coaches, photographers, shop owners, writers, teachers … and their admin needs are as individual as they are. Which is why I don’t have standard support packages or one-size-fits-all solutions.

Instead, I use my 20 years of experience as an administrator to pinpoint what will be the most helpful to you — whether that’s cleaning up your processes or taking tasks off your plate. Scroll down to read about the different ways I can help and pricing.

Any of these sound like you? C’mere.

Your inbox triggers flight-or-flight
(2000 unread emails will do that).

You don’t like the detail work. You’d be happy never to edit anything ever again.

There’s at least one big project you’ve been dreaming about (or dreading) for years.

You were never trained in business admin, and things are falling through the cracks.

You’re too busy to do it all on your own, but you don’t want to hire part-time.

Your spreadsheets take forever to update but they make sense to you - mostly.

When it comes to admin, most businesses of one are winging it — you’ll be amazed what a little admin know-how can do.

HOURLY SUPPORT

Skip the detail work, you have a person for that now.

One of the fastest ways to free up your time is to start delegating. Get virtual admin support on an as-needed basis – and the peace of mind that you’re handing your work to an expert who will get the job done at least as well as you, maybe better. Read more about my admin superpowers here.

  • You email me whenever you need help with your admin. I’ll respond to your support requests within 24 hours. Hours can be invoiced at the end of the month or prepaid to guarantee availability

  • Prepaid clients get a free half-hour check in every month – to talk through issues, new ideas, or upcoming projects (it helps with the decision fatigue) – and access to tracking, so you always know what I’m working on and how many hours you have left.

PROCESS AUDIT

Do it your way, only easier and faster

I’ll help clean up the way you do your admin work without expensive software or templates. We’ll come up with simple processes that make sense to your brain so you don’t need to set aside a whole day – you’ll know exactly what to do and how to do it.

  • We’ll meet to talk about the admin processes you’re struggling with. I’ll audit what you’re currently doing and look for ways to make the process easier.

    I’ll tweak your existing system (or set up a new one) and teach you how to use it. Once you’ve had a chance to try it out, we’ll touch base to make a few changes (there are always changes – it takes some trial and error to get it exactly right)

  • You can email or text me if you need help with what we set up down the road.

“Carolyn’s skills go beyond administrative support. She’s a skilled writer, editor, organizer, and a compassionate listener. Adding her skills and support to my business has saved me time, relieved stress, and created a compassionate and connected space where I know I can lean on a trusted associate.”

— Louise Pitre, Coach and Consultant

  • I know I can tag her in

    “I feel more confident that I can stay on top of things with the tools Carolyn gave me. With her help, I can focus on my creative work, knowing I have someone I can tag in for the hard stuff whenever I need a hand!”

    Alayna Hryclik, Artist

  • Gave me invaluable insight

    “Carolyn helped me write a creative project proposal. The time she took to fully understand my work and find the right words to describe it gave me clarity and invaluable insight. Shortly after we worked together the project was exhibited!”

    Abby Greenawalt, Photographer

  • A whiz at making content flow

    “Carolyn is a whiz at organizing content in a way that makes it flow. My writing is always cleaner and easier to understand after she's edited it.”

    Jim Benedek, Student First Media

  • She just "gets" people

    “It's a wonder to me how Carolyn can take complex things, like intense, multi-layered spreadsheets, and make them understandable. She just seems to "get" people and knows how to organize information in a way that they can understand.”

    Caitlin Villeneuve, Neuro-Transformation Coach

What Ifs

  • I love a bit of creative chaos, especially when it’s my job to gather it all up and organize it for you. And so, by the administrative power vested in me, I hereby grant you permission to let me in on your messiness so we can get you sorted.

  • Then we’ll book a couple of hours! That’s what flexible admin support is all about. There’s a lot I can do in 120 minutes.

  • All you need to worry about is emailing or texting me. We’ll figure out together which tasks you could delegate quickly and easily, then you can decide from there whether you’d like to move forward.

  • I’ll never leave you hanging. If you’ve delegated tasks to me and you’re ready to take those tasks back, I’ll send you clear instructions and make sure you’re comfortable with all the steps.

  • If delegating isn’t your thing, we can have a look at tightening up some of your admin processes. You can save time (and frustration) without taking your hands off the wheel.

  • I do my best to make myself available when you need me. If you want to guarantee my availability, you can prepay for a set number of hours.

    Last minute requests can be challenging to accommodate, but I will work with you to set a timeline we’re both comfortable with.

    If I’m planning time away and won’t be available for an extended period, I’ll give all my clients plenty of advanced notice.

  • If you prepaid for hours that you didn’t use, they will be carried over to the next month.

    If you find you’re consistently not using all your hours, we can have another look at your support package and make adjustments.

Pricing

Packages are customized to your wants and needs. My rate for hourly admin support is $40/hr.